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Career opportunities at Muji.
The following are positions we currently have available:
Sales Assistant-Kings Road APPLY NOW
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We are looking for enthusiastic sales professionals with excellent customer service skills.

In return for your hard work and enthusiasm, we will provide you with immediate pro-rata holiday entitlement, friends and family discount events and a chance of career progression within the company.

You must demonstrate:
- A high standard of customer service
- A bubbly, confident attitude
- The ability to work within a large team

Salary: £7.90 per hour

To apply:
Use "APPLY NOW" button above
Supervisor-Tottenham Court Road APPLY NOW
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We have an opportunity for a Supervisor to join one of our central London stores.
Reporting to the Store Manager and the Assistant Manager, the Supervisor’s role will be to oversee the daily running of shop floor, organising breaks, banking and delegating task effectively to the team.

Role and responsibilities
Sales and Commerciality
-To ensure all staff maintain high standards of product knowledge with reference to both new and existing lines
-To ensure all staff are using a proactive approach towards customer service using the best seller file and customer journey map
-Provide the highest standard of service excellence with regard to sales and after-sales service

Point of Sale
-Keep an up to date knowledge of all cash systems including methods of payment, refund policy, and discounts
-Guarantee all end of the day procedures are followed including cashing up, banking and bag checks as outlined by MUJI procedures

Staff Training
-Provide support to the management team on training staff to consistently achieve high standards of customer service, providing continuous updates on products
-To help induct all new members of staff as laid out by manager
-Ensure that the staff is efficient with all deliveries and stock systems
-Provide support and encouragement for all staff and feedback any particular training need to the management team

Administration
-Maintain awareness of daily, weekly, monthly and yearly figures and budgets
-To be conversant with weekly line reports and best sellers list and using this information to utilise the shop floor to its best advantage
-To help with all other general administration including rotas, personnel records, absentee and overtime sheets and petty cash
-Maintain responsibility for exercising control over all company assets and assisting in twice-yearly stock takes


Security
-To aid the management team with regard to the general security of customers and stock
-Maintain awareness of security with all staff members
-Seek to heighten security awareness on the shop floor
-Ensure an incident report in filled in to record any unusual occurrences
-Take responsibility for security of the store as well as stock and cash and liaise with Area Manager or UK Managing Director over potential problems

Health & Safety
-Comply with the Company Health & Safety Policy at all times
-Support the management team with all aspects of health and safety communicating any potential problems
-Ensure all health and safety regulations are carried out to their full extent

General

-Make a significant contribution to successful team working at the store
-Flexibility to work varied hours including late shifts, weekends and bank holidays
Knowledge and skills
-Highly organised with the ability to adapt quickly to strategic change
-Self starter, who takes the initiative
-Motivated to achieve and exceed goals
-Good communicator
-Excellent customer service

Education and experience
-Previous experience in a Retail environmen

What we offer
-Salary 17447 + monthly commission + annual bonus
-28 days holiday/year(including bank holidays)that increase with length of service
-20% Staff Discount
-Childcare Vouchers
-Pension scheme
-Great working environment>


Additional information
-May be requested to work in other UK locations from time to time

This job description is designed to help you understand your role better. It is not an exhaustive list and you may be required to take on additional tasks as requested by your line manager
Sales Assistant-Central London APPLY NOW
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are looking for enthusiastic sales professionals with excellent customer service skills.

In return for your hard work and enthusiasm, we will provide you with immediate pro-rata holiday entitlement, friends and family discount events and a chance of career progression within the company.

You must demonstrate:
- A high standard of customer service
- A bubbly, confident attitude
- The ability to work within a large team



To apply:
Use "APPLY NOW" button above
Sales Assistant-Islington APPLY NOW
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are looking for enthusiastic sales professionals with excellent customer service skills.

In return for your hard work and enthusiasm, we will provide you with immediate pro-rata holiday entitlement, friends and family discount events and a chance of career progression within the company.

You must demonstrate:
- A high standard of customer service
- A bubbly, confident attitude
- The ability to work within a large team

Salary: £7.90 per hour

To apply:
Use "APPLY NOW" button above
Sales Assistant-Carnaby Store APPLY NOW
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We are looking for enthusiastic sales professionals with excellent customer service skills.

In return for your hard work and enthusiasm, we will provide you with immediate pro-rata holiday entitlement, friends and family discount events and a chance of career progression within the company.

You must demonstrate:
- A high standard of customer service
- A bubbly, confident attitude
- The ability to work within a large team

Salary: £7.90 per hour

To apply:
Use "APPLY NOW" button above
Sales Assistant-Kensington APPLY NOW
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We are looking for enthusiastic sales professionals with excellent customer service skills.

In return for your hard work and enthusiasm, we will provide you with immediate pro-rata holiday entitlement, friends and family discount events and a chance of career progression within the company.

You must demonstrate:
- A high standard of customer service
- A bubbly, confident attitude
- The ability to work within a large team

Salary: £7.85 per hour

To apply:
Use "APPLY NOW" button above
Sales Assistant-Oxford Street APPLY NOW
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We are looking for enthusiastic sales professionals with excellent customer service skills.

In return for your hard work and enthusiasm, we will provide you with immediate pro-rata holiday entitlement, friends and family discount events and a chance of career progression within the company.

You must demonstrate:
- A high standard of customer service
- A bubbly, confident attitude
- The ability to work within a large team

Salary: £7.95 per hour

To apply:
Use "APPLY NOW" button above
Sales Assistant-Tottenham Court Road APPLY NOW
(opens a new window)
We are looking for enthusiastic sales professionals with excellent customer service skills.

In return for your hard work and enthusiasm, we will provide you with immediate pro-rata holiday entitlement, friends and family discount events and a chance of career progression within the company.

You must demonstrate:
- A high standard of customer service
- A bubbly, confident attitude
- The ability to work within a large team

Salary: £7.95 per hour

To apply:
Use "APPLY NOW" button above
Sales Assistant-Covent Garden APPLY NOW
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We are looking for enthusiastic sales professionals with excellent customer service skills.

In return for your hard work and enthusiasm, we will provide you with immediate pro-rata holiday entitlement, friends and family discount events and a chance of career progression within the company.

You must demonstrate:
- A high standard of customer service
- A bubbly, confident attitude
- The ability to work within a large team

Salary: £7.95 per hour

To apply:
Use "APPLY NOW" button above
Stock Room Supervisor-Carnaby Store APPLY NOW
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Reporting to the Store Management Team, the Stockroom Supervisor’s role will be to supervise the maintenance of all stock and systems within the store; maintain an up to date knowledge of stock sales, stock holdings and stock returns using the Company’s reports; identify and use available reports to remain commercial and maximise the use of storage and selling space in the store; to communicate fully with the management team relaying all stock quality or quantity problems; to help maintain accurate levels of stock replenishment levels and report any discrepancies in the branch and to encourage and promote “handle with care” treatment of all products.
Role and responsibilities
Delivery
To run delivery shift, delegating specific task to be accomplished by staff.
To oversee and partake in the checking in all delivery invoices ensuring they are filed for reference.
To guarantee the timely notification of any shortage/ overage of stock occurred during a delivery. Fill out correct correspondence and report to the Logistics team and Area Manager.

Systems
Maintain awareness of all stock transfers, check they are processed in the interface and approved by the store manager.
To keep stock room and storage tubs in organised manner, communicating information to all store personnel.
Maintain responsibility for the protection and upkeep of all store products ensuring minimal stock loss and write-offs.

Write-Offs
To aid manager in the identification of faulty goods for write off purposes.
Support the management team with making the staff aware with all deliveries and stock systems.

Reports and Levels
To remain conversant with all the reports working with management and merchandising team to ensure stock levels are appropriate for the commercial good of the store.
Assisting in twice yearly stock takes.

Security
Responsible for running twice-yearly stock take.
To aid the management team with regard to the general security of stock.
Ensure an incident report is filled in to record any, delivery discrepancies or unusual occurrences.
Take responsibility for security the store as well as stock and cash and liaise with Area Manager or UK Managing Director over potential problems.

Health & Safety
Comply with the Company Health & Safety Policy at all times.
To aid the management team with all aspects of health and safety communicating any potential problems.
Ensure “manual handling” best practice is carried out at all times in the store.
Ensure all fire exits are clear at all times.

General
Flexibility to work varied hours including late shifts, weekends and bank holidays

What we offer
-Salary; 16530 per annum + monthly commission + annual bonus
-28 days holiday/year(including bank holidays)that increase with length of service
-20% Staff Discount
-Childcare Vouchers
-Pension scheme
-Great working environment>
Apparel Division Merchandiser-Central London, WC1N 2BF APPLY NOW
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Purpose
The Assistant Merchandiser role is to maximise the profitability in their area by ensuring stores are supplied with the right stock at the right time within MUJI Europe stores. This includes planning, forecasting, trade analysis and stock management.

Role and responsibilities
Range Management
• Plan, build, present and sign off with Department Manager bi-annual range plans for the assigned categories.
• Plan range from within width, depth and growth targets as agreed with the Merchandising Manager to deliver the most profitable ranges.
• Phase sales, stock, intake and markdown based on historical analysis.
• Ensure that store distributions are planned in line with agreed stock turn and stock budgets.
• Communication with the Visual Merchandising team and the Japanese Head Office to validate the bay plans prior implementations.

Stock & Sales management
• Set up optimised allocation plans to meet the stores’ needs.
• Re-forecast sales, stock markdown and intake to present at weekly meetings
• Review OTB (WSSI) on a weekly basis to ensure sub-departments are within stock tolerances
• Ensure that allocators raise the orders on time with Japan Head Office and the suppliers.
• Ensure replenishment levels reflect sales performance, are accurate and stores have the correct stock packages
• Ensure that new lines launches are planned timely.
• Ensure maximum stock availability on continuity product.
• Analyse and report on a weekly basis trading performance and action profit driven solutions
• Monthly warehouse forecast: control supply inbound and outbound.
• Coordinate with the Allocators and the Logistics team to ensure that the stock gets delivered on time and fully into our warehouse.

Knowledge and skills

• Analytical skills.
• Organisation skills.
• Excel: advanced Level.
• Strong numerical capability, accurate with good attention to detail
• Good communication and negotiation skills.
• Team player.
• Proactive.
• Quick decision maker.


Education and experience
• Educated to degree level or equivalent experience in Retail.
• Previous experience as an allocator or similar position.
• Good understanding of different European markets would be advantageous.

Additional information
• Occasional travel may be needed both UK and overseas.

This job description is designed to help you understand your role better. It is not an exhaustive list and you may be required to take on additional tasks as requested by your line manager.

Sales Assistant-House of Fraser Victoria APPLY NOW
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We are looking for enthusiastic f/time and part time 20hours flexible sales professionals with excellent customer service skills for our Muji Store in House of Fraser Victoria.

In return for your hard work and enthusiasm, we will provide you with immediate pro-rata holiday entitlement, friends and family discount events and a chance of career progression within the company.

You must demonstrate:
- A high standard of customer service
- A bubbly, confident attitude
- The ability to work within a large team

Salary: £7.85 per hour

To apply:
Use "APPLY NOW" button above
Sales Assistant-Selfridges London APPLY NOW
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We are looking for enthusiastic sales professionals with excellent customer service skills for our Muji Store in Selfridges.

In return for your hard work and enthusiasm, we will provide you with immediate pro-rata holiday entitlement, friends and family discount events and a chance of career progression within the company.

You must demonstrate:
- A high standard of customer service
- A bubbly, confident attitude
- The ability to work within a large team

Salary: £7.95 per hour

To apply:
Use "APPLY NOW" button above
Stock Room Supervisor-Selfridges London APPLY NOW
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Reporting to the Store Management Team, the Stockroom Supervisor’s role will be to supervise the maintenance of all stock and systems within the store; maintain an up to date knowledge of stock sales, stock holdings and stock returns using the Company’s reports; identify and use available reports to remain commercial and maximise the use of storage and selling space in the store; to communicate fully with the management team relaying all stock quality or quantity problems; to help maintain accurate levels of stock replenishment levels and report any discrepancies in the branch and to encourage and promote “handle with care” treatment of all products.
Role and responsibilities
Delivery
To run delivery shift, delegating specific task to be accomplished by staff.
To oversee and partake in the checking in all delivery invoices ensuring they are filed for reference.
To guarantee the timely notification of any shortage/ overage of stock occurred during a delivery. Fill out correct correspondence and report to the Logistics team and Area Manager.

Systems
Maintain awareness of all stock transfers, check they are processed in the interface and approved by the store manager.
To keep stock room and storage tubs in organised manner, communicating information to all store personnel.
Maintain responsibility for the protection and upkeep of all store products ensuring minimal stock loss and write-offs.

Write-Offs
To aid manager in the identification of faulty goods for write off purposes.
Support the management team with making the staff aware with all deliveries and stock systems.

Reports and Levels
To remain conversant with all the reports working with management and merchandising team to ensure stock levels are appropriate for the commercial good of the store.
Assisting in twice yearly stock takes.

Security
Responsible for running twice-yearly stock take.
To aid the management team with regard to the general security of stock.
Ensure an incident report is filled in to record any, delivery discrepancies or unusual occurrences.
Take responsibility for security the store as well as stock and cash and liaise with Area Manager or UK Managing Director over potential problems.

Health & Safety
Comply with the Company Health & Safety Policy at all times.
To aid the management team with all aspects of health and safety communicating any potential problems.
Ensure “manual handling” best practice is carried out at all times in the store.
Ensure all fire exits are clear at all times.

General
Flexibility to work varied hours including late shifts, weekends and bank holidays

What we offer
-Salary; 16530 per annum + monthly commission + annual bonus
-28 days holiday/year(including bank holidays)that increase with length of service
-20% Staff Discount
-Childcare Vouchers
-Pension scheme
-Great working environment>

Allocator - 1 Year work experience-Central London APPLY NOW
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We have an opportunity to join the Merchandising team for a 1 year work experience (paid) as an Allocator to support both Household and Fashion teams. This role will be ideal for someone that would like to start their career in the Merchandising area.

The Allocator role is to support the Merchandise department to maximise the sales by managing allocations for the stores on the system, monitoring intake, contributing to the sales analysis and making sure the product stock is accurately distributed amongst MUJI Europe stores.

Role and responsibilities
System Maintenance
- Input product data on the system management.
- Raise purchase orders.
- Plan allocations to stores on excel before inputting data on the system.
- Replenishment: input replenishment levels for all stores as defined by the Assistant Merchandiser.
- Change Prices: action on system the new prices for promotional limited offers.
- Manual Orders: review and allocate manual orders for each store.
- To help ensure effective communication between suppliers, warehouse and stores.
- To run merchandising reports as and when required, adhering to deadlines given.
- Keep track of the delivery schedule and escalate any issues.

Communication
- To help communicate with the warehouse on a regular basis regarding deliveries and distribution.
- Liaise with stores on a regular basis providing support concerning merchandising issues.
- In charge of end to end stock deliveries including relevant customs documentation.

General
- To assist the team on any issues that will help increase sales.
- General administration.

Knowledge and skills
- Excel – Intermediate to advanced Level
- Accuracy and attention to detail.
- Strong organisation skills.
- Good communication skills.
- Excellent numerical skills.
- Able to multitask.
- Team player
- Quick thinker with problem solving skills.
- Strict meeting deadlines.

Education and experience
- Previous retail experience advantageous.
- Experience in a fast paced environment.

Additional information
- Permanent role, 40h/week – Monday to Friday.
- Working hours: 9am to 6pm (there is flexitime)
- Based in the London office: Bedford House, 21a John Street, London, WC1N 2BF
- Salary: £17,000 per annum.
- 25 days of holiday.

This job description is designed to help you understand your role better. It is not an exhaustive list and you may be required to take on additional tasks as requested by your line manager
Supervisor-Selfridges Trafford APPLY NOW
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We have an opportunity for a Supervisor to join our Selfridges Trafford store.
Reporting to the Store Manager, the Supervisor’s role will be to oversee the daily running of shop floor, organising breaks, banking and delegating task effectively to the team.

Role and responsibilities
Sales and Commerciality
-To ensure all staff maintain high standards of product knowledge with reference to both new and existing lines
-To ensure all staff are using a proactive approach towards customer service using the best seller file and customer journey map
-Provide the highest standard of service excellence with regard to sales and after-sales service

Point of Sale
-Keep an up to date knowledge of all cash systems including methods of payment, refund policy, and discounts
-Guarantee all end of the day procedures are followed including cashing up, banking and bag checks as outlined by MUJI procedures

Staff Training
-Provide support to the management team on training staff to consistently achieve high standards of customer service, providing continuous updates on products
-To help induct all new members of staff as laid out by manager
-Ensure that the staff is efficient with all deliveries and stock systems
-Provide support and encouragement for all staff and feedback any particular training need to the management team

Administration
-Maintain awareness of daily, weekly, monthly and yearly figures and budgets
-To be conversant with weekly line reports and best sellers list and using this information to utilise the shop floor to its best advantage
-To help with all other general administration including rotas, personnel records, absentee and overtime sheets and petty cash
-Maintain responsibility for exercising control over all company assets and assisting in twice-yearly stock takes


Security
-To aid the management team with regard to the general security of customers and stock
-Maintain awareness of security with all staff members
-Seek to heighten security awareness on the shop floor
-Ensure an incident report in filled in to record any unusual occurrences
-Take responsibility for security of the store as well as stock and cash and liaise with Area Manager or UK Managing Director over potential problems

Health & Safety
-Comply with the Company Health & Safety Policy at all times
-Support the management team with all aspects of health and safety communicating any potential problems
-Ensure all health and safety regulations are carried out to their full extent

General

-Make a significant contribution to successful team working at the store
-Flexibility to work varied hours including late shifts, weekends and bank holidays
Knowledge and skills
-Highly organised with the ability to adapt quickly to strategic change
-Self starter, who takes the initiative
-Motivated to achieve and exceed goals
-Good communicator
-Excellent customer service

Education and experience
-Previous experience in a Retail environmen

What we offer
-Competitive salary + monthly commission + annual bonus
-28 days holiday/year(including bank holidays)that increase with length of service
-20% Staff Discount
-Childcare Vouchers
-Pension scheme
-Great working environment>


Additional information
-May be requested to work in other UK locations from time to time

This job description is designed to help you understand your role better. It is not an exhaustive list and you may be required to take on additional tasks as requested by your line manager
Logistics Assistant-Central London, WC1N 2BF APPLY NOW
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Reporting to the Logistics manager, the role will assist the UK and European Countries in the stock distribution, ensuring that the correct allocations and stock levels are maintained to ensure customer satisfaction.

Role and responsibilities
Oversee the warehouse operations, picking procedure and logistic systems.
Monitoring stock movement from the warehouse to the stores using computer software.
Review and process picking for UK and European countries to ensure smooth running of the warehouse.
Prepare picking and dispatch schedule reports for all store deliveries.
Liaise with the warehouse and merchandising teams.
Assist in managing and controlling allocations with the merchandising team and warehouse.
Checking and reviewing warehouse operations.
Check warehouse systems to report stock situations to the merchandising teams to help provide solutions for stock allocations.
Delivery plans for each country.
Stock take management in the European warehouse.

Knowledge and skills
Advanced knowledge of Excel.
Good planning skills.
Able to build relationships.
Logical thinking.
Highly analytical with good attention to detail.
Strong negotiation skills.
Team player.
Proactive, able to take initiative.


Education and experience
Educated to Degree level or equivalent working experience.
Previous experience in a Retail environment.
Experience in Order Processing/Order Management.
Advanced Excel skills.
Good understanding of Supply Chain/Logistics principles highly advantageous.

Additional information
Occasional travel both within UK and overseas, including visits to the warehouse.
Flexibility required around working hours for occasional projects.
Permanent role, 40h/week – Monday to Friday.
Based in the London office.
Salary: £18,000 per annum; 25 days of holiday; discount card; flexitime.


Sales Assistant-Selfridges Trafford APPLY NOW
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We are looking for enthusiastic sales professionals with excellent customer service skills for f/time and p/time.

In return for your hard work and enthusiasm, we will provide you with immediate pro-rata holiday entitlement, friends and family discount events and a chance of career progression within the company.

You must demonstrate:
- A high standard of customer service.
- A bubbly, confident attitude.
- The ability to work within a large team.

Salary: £7.85 per hour.

To apply:
Use "APPLY NOW" button above.
Store Manager-Guildford APPLY NOW
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We have an opportunity for a Store Manager to join our store in Guildford. Reporting to the Area Manager, the Store Manager will manage and develop the sales team in order to maximise the sales, control the stock and cash following the Company guidelines.

Role and responsibilities
- To introduce and promote all categories of merchandise demonstrating consistently high standards in all areas of branch operations.
- To be aware of and communicate both store and company budgets, assuring that all staff maintains an appropriate awareness.
- Support recruiting new staff in accordance with company procedure.
- Ensure all staff receives appropriate and necessary training to perform their duties at a high standard.
- Organising staff rotas and holidays.
- To ensure all areas on the shop floor are covered at all times of the day and all customer needs are met and deal promptly and efficiently with customer complaints.
- Assist in the layout and display of merchandise.
- Maintain a high level of housekeeping throughout the store at all times.
- Use weekly line reports to maintain detailed stock information for practical display use.
- Be aware of all advertising/editorial in order to take every opportunity to promote lines.
- Help plan and run twice yearly sales.
- Oversee stockroom supervisor in the maintenance and replenishment of stock, transferring and receiving stock and the organisation of stockroom.
- Maintain knowledge of cash systems including methods of payment, refund, and discount facility.
- Guarantee end of day procedures are followed with cashing up and banking in line with MUJI guidelines.
- Work with the rest of the managers to achieve the customer’s journey with focused customer service training and best seller information.

- Maintain awareness of security with all staff members.
- Ensure company policy on Health and Safety is adhered to, protecting both the employees and customers.

Knowledge and skills
- Ability to manage and develop a positive and productive team.
- Motivated to achieve and exceed goals.
- Exceptional leadership skills with the ability to drive and motivate performance through effective training and coaching skills.
- Demonstrable and strong business acumen.
- Highly organised with the ability to adapt quickly to strategic change.
- Self-starter, who takes the initiative.
- Good communicator.

Education and experience
- Previous experience in Retail.
- Experience managing teams.
- Proven experience driving sales.

What we offer
- Competitive salary per annual basic + monthly commission + annual bonus
- 28 days holiday/year (including bank holidays) that increase with length of service
- 20% Staff Discount
- Childcare Vouchers
- Pension scheme
- Great working environment


Sales Assistant-Birmingham APPLY NOW
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We are looking for enthusiastic Full-Time sales professionals with excellent customer service skills.
We are offering permanent and temporary positions.

In return for your hard work and enthusiasm, we will provide you with immediate pro-rata holiday entitlement, friends and family discount events and a chance of career progression within the company.

You must demonstrate:
- A high standard of customer service
- A bubbly, confident attitude
- The ability to work within a large team

Salary: £7.85 per hour
Sales Assistant-Guildford APPLY NOW
(opens a new window)
We are looking for enthusiastic sales professionals with excellent customer service skills.


In return for your hard work and enthusiasm, we will provide you with immediate pro-rata holiday entitlement, friends and family discount events and a chance of career progression within the company.

You must demonstrate:
- A high standard of customer service
- A bubbly, confident attitude
- The ability to work within a large team

Salary: £7.85 per hour
Assistant Manager-Central London APPLY NOW
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We have an opportunity for an Assistant Manager to join one of our central London stores. Reporting to the Store Manager, the Assistant Manager will manage and develop the sales team in order to maximise the sales, control the stock and cash following the Company guidelines and deputise for the Store Manager in their absence.

Role and responsibilities
- To introduce and promote all categories of merchandise demonstrating consistently high standards in all areas of branch operations.
- To be aware of and communicate both store and company budgets, assuring that all staff maintain an appropriate awareness.
- Support recruiting new staff in accordance with company procedure.
- Ensure all staff receives appropriate and necessary training to perform their duties at a high standard.
- Organising staff rotas and holidays.
- To ensure all areas on the shop floor are covered at all times of the day and all customer needs are met and deal promptly and efficiently with customer complaints.
- Assist in the layout and display of merchandise.
- Maintain a high level of housekeeping throughout the store at all times.
- Use weekly line reports to maintain detailed stock information for practical display use.
- Be aware of all advertising/editorial in order to take every opportunity to promote lines.
- Help plan and run twice yearly sales.
- Oversee stockroom supervisor in the maintenance and replenishment of stock, transferring and receiving stock and the organisation of stockroom.
- Maintain knowledge of cash systems including methods of payment, refund, and discount facility.
- Guarantee end of day procedures are followed with cashing up and banking in line with MUJI guidelines.
- Work with the manager to perfect the customers journey with focused customer service training and best seller information.
- Maintain awareness of security with all staff members.
- Ensure company policy on Health and Safety is adhered to, protecting both the employees and customers.

Knowledge and skills
- Ability to manage and develop a positive and productive team.
- Motivated to achieve and exceed goals.
- Exceptional leadership skills with the ability to drive and motivate performance through effective training and coaching skills.
- Demonstrable and strong business acumen.
- Highly organised with the ability to adapt quickly to strategic change.
- Self-starter, who takes the initiative.
- Good communicator.

Education and experience
- Previous experience in Retail.
- Experience managing teams.
- Proven experience driving sales.

What we offer
- Competitive basic salary per annul basic + monthly commission + annual bonus
- 28 days holiday/year (including bank holidays) that increase with length of service
- 20% Staff Discount
- Childcare Vouchers
- Pension scheme
- Great working environment

Warehouse Operative-Acton APPLY NOW
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We have an opportunity for a Warehouse Operative to join our Warehouse Online in Acton.


Main Purpose

To process online sales accurately and promptly to meet customer service and sales targets


Main Duties / Responsibilities


A.SALES/ CUSTOMER FOCUS

- Pick products from warehouse as listed on customer order forms

- Liaise with Supervisor and Manager regarding customer orders received with items missing and / or out of stock in central warehouse

- Ensure that all items on order sheet are securely packed and boxed

- Ensure that all packed products are dispatched using the correct delivery service and correct postage has been applied

- Work accurately and promptly to deliver outstanding service to all customers. To assist Supervisor and Manager to undertake customer service enquires regarding deliveries / product knowledge

- Assisting Supervisor and Manager to address customer queries regarding location of orders and occasional telephone queries from customers to selecting the right product to meet their needs

- To maintain high standards of product knowledge with reference to both new and existing lines

- Personalising service to make customer feel at ease and demonstrate proactive selling wherever possible via the telephone



B. STORE MERCHANDISING/ PRODUCT HANDLING


- Develop high standards of stock handling as per MUJI guidelines

- Ensure that operational and staff areas housekeeping and presentation is exemplary



C. DELIVERY

- To assist in the delivery shift, carrying out tasks delegated by the management team

- Receive online ordered items from warehouse and other stores and process accordingly






D. SYSTEMS

- Make efficient and effective use of all warehouse equipment and systems

- Be fully aware of direct delivery and mail order processes

- Develop knowledge of stock control systems and ensure that standards of security awareness are maintained

- Assist where directed with all forms of stock control systems, including twice-yearly stock takes, sales preparation



E.SECURITY

- To aid the management team with regard to the general security of stock

- To adhere to company's security procedures




F. HEALTH & SAFETY


- Be aware of and adhere to company's health and safety guidelines

- Ensure "manual handling" best practice is carried out at all times in the warehouse



G. GENERAL

- Maintain high standard of personal attendance, punctuality and hygiene

- Make a significant contribution to successful team working at the warehouse

Salary; £7.85 per hour/40 hours contract




Supervisor-Central London APPLY NOW
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We have an opportunity for a Supervisor to join one of our central London stores.
Reporting to the Store Manager and the Assistant Manager, the Supervisor’s role will be to oversee the daily running of shop floor, organising breaks, banking and delegating task effectively to the team.

Role and responsibilities
Sales and Commerciality
-To ensure all staff maintain high standards of product knowledge with reference to both new and existing lines
-To ensure all staff are using a proactive approach towards customer service using the best seller file and customer journey map
-Provide the highest standard of service excellence with regard to sales and after-sales service

Point of Sale
-Keep an up to date knowledge of all cash systems including methods of payment, refund policy, and discounts
-Guarantee all end of the day procedures are followed including cashing up, banking and bag checks as outlined by MUJI procedures

Staff Training
-Provide support to the management team on training staff to consistently achieve high standards of customer service, providing continuous updates on products
-To help induct all new members of staff as laid out by manager
-Ensure that the staff is efficient with all deliveries and stock systems
-Provide support and encouragement for all staff and feedback any particular training need to the management team

Administration
-Maintain awareness of daily, weekly, monthly and yearly figures and budgets
-To be conversant with weekly line reports and best sellers list and using this information to utilise the shop floor to its best advantage
-To help with all other general administration including rotas, personnel records, absentee and overtime sheets and petty cash
-Maintain responsibility for exercising control over all company assets and assisting in twice-yearly stock takes


Security
-To aid the management team with regard to the general security of customers and stock
-Maintain awareness of security with all staff members
-Seek to heighten security awareness on the shop floor
-Ensure an incident report in filled in to record any unusual occurrences
-Take responsibility for security of the store as well as stock and cash and liaise with Area Manager or UK Managing Director over potential problems

Health & Safety
-Comply with the Company Health & Safety Policy at all times
-Support the management team with all aspects of health and safety communicating any potential problems
-Ensure all health and safety regulations are carried out to their full extent

General

-Make a significant contribution to successful team working at the store
-Flexibility to work varied hours including late shifts, weekends and bank holidays
Knowledge and skills
-Highly organised with the ability to adapt quickly to strategic change
-Self starter, who takes the initiative
-Motivated to achieve and exceed goals
-Good communicator
-Excellent customer service

Education and experience
-Previous experience in a Retail environmen

What we offer
-Competitive salary + monthly commission + annual bonus
-28 days holiday/year(including bank holidays)that increase with length of service
-20% Staff Discount
-Childcare Vouchers
-Pension scheme
-Great working environment>


Additional information
-May be requested to work in other UK locations from time to time

This job description is designed to help you understand your role better. It is not an exhaustive list and you may be required to take on additional tasks as requested by your line manager
 
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© Muji Europe Holdings Ltd 2018 © Ryohin Keikaku Europe Ltd 2018All product and price information may be subject to change. Any dimensions quoted are for guidance only. Prices and product details should be checked at one of our UK stores before making or requesting any purchases. All electrical items can only be sold in the EU and conform to UK and European guidelines on domestic use. All products are subject to availability. All prices quoted are in Sterling