|ORDER QUERIES||DELIVERY QUERIES|
|Can I place an order over the phone or by email?
How do I cancel or make changes to my order?
Which payment methods are accepted?
Is MUJI's full range available to purchase online?
Why was my card declined?
|How is furniture delivered?
How long will my order take to arrive?
What are the postage costs for Online orders?
Can I track my order?
Which countries does MUJI ship to?
|What is MUJI's returns policy?
Do I have to pay to send back a wrong or defective item?
How do I know if my refund has been processed?
Can I exchange my online purchase in-store?
What is MUJI's Waste Electrical and Electronic Equipment (WEEE) policy?
|Where can I make Press Enquiries about MUJI?
How can I find out about new products and promotions?
Does MUJI do gift vouchers or can my company open an account?
|Which countries does MUJI ship to?
MUJI UK can only ship orders to certain delivery locations within Great Britain, Europe, and mainland United States and Canada. We can ship orders to anywhere with a postcode in the UK which covers Northern Ireland, the Channel Islands, and the Scottish Isles.
Furniture orders can only be delivered to mainland UK.
These are the countries we currently ship to:
Vatican City State