|ORDER QUERIES||DELIVERY QUERIES|
|Can I place an order over the phone or by email?
How do I cancel or make changes to my order?
Which payment methods are accepted?
Is MUJI's full range available to purchase online?
Why was my card declined?
|How is furniture delivered?
How long will my order take to arrive?
What are the postage costs for Online orders?
Can I track my order?
Which countries does MUJI ship to?
|What is MUJI's returns policy?
Do I have to pay to send back a wrong or defective item?
How do I know if my refund has been processed?
Can I exchange my online purchase in-store?
What is MUJI's Waste Electrical and Electronic Equipment (WEEE) policy?
|Fortune Can Terms & Conditions 2016
How can I contact MUJI?
Where can I make Press Enquiries about MUJI?
How can I find out about new products and promotions?
Does MUJI do gift vouchers or can my company open an account?
How is the MUJI website protected?
|Can I track my order?
We cannot provide tracking information for small orders sent via Royal Mail 1st Class, but this is possible for orders sent via Parcelforce Signed For service. Please feel free to contact email@example.com for further information and details.