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FAQ
How do I know if my refund has been processed
Why are there products available on the site
How long will my order take to arrive?
Can I exchange my online purchase in-store?
How do I check my order status?
How do I cancel or make changes to my order?
Why has no one responded to my emails to Cust
Can I place an order over the phone or by ema
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Do I have to pay to send back a wrong or defe
What is MUJI’s refund policy?
Does MUJI do gift vouchers or can my company
Why was my card declined?
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How do I add items to my order?
When will my card be charged?
Why is there a transaction on my card when my
How much will postage cost me?
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What countries does MUJI ship to?
What postage options do you use?
What are the postage costs for Online Orders?
What is Muji's Waste Electrical and Electroni
Where can I find details of Muji Stores?
What is the Muji philosophy?
Are there any job opportunities at Muji?
Can I buy all Muji products online?
Who can I contact about an online order enqui
Does Muji have a Refund/Returns policy?
How is the Muji website protected?
Who can I contact about technical problems wi
Which countries do we ship orders to?
How can I find out about the history of Muji?
How can I find out about new products and pro
Does Muji operate a scheme for franchises?
Where can I make Press Enquiries about Muji?
Can I send product samples to Muji?
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© Muji Europe Holdings Ltd 2010
© Ryohin Keikaku Europe Ltd 2010
All product and price information may be subject to change. Any dimensions quoted are for guidance only. Prices and product details should be checked at one of our UK stores before making or requesting any purchases. All electrical items can only be sold in the EU and conform to UK and European guidelines on domestic use. All products are subject to availability. All prices quoted are in Sterling

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